operations

  • Inviting Border Transit Agencies into the Capacity, QoS Conversation

    by David Galicia Transit agencies across the nation reference the Transit Capacity and Quality-of-Service Manual (TCQSM). Now in its third edition, the TCQSM gives guidance on transit capacity and quality-of-service (QoS) issues, as well as techniques for measuring operational characteristics.

  • CIITR Team Leverages Technology to Improve Bus Service Operations

    by David Galicia

    Just about everyone these days is connected to the world at large—thanks to technology. It’s because of that technology that our smartphones have the ability to help El Paso’s Sun Metro (the city’s public transportation service) and city planners make the best choices about new routes, additional stops, and other transit decisions that could improve system efficiency in the most cost-effective way possible

  • Reducing the Domino Effect at LPOEs

    by David Salgado Manzano

    Travelers at the U.S.-Mexico border are experiencing longer and longer wait times. While NAFTA has proven economically advantageous for both countries—partly by encouraging tourism and trade in border towns—one negative consequence of increased economic activity has been longer lines at land ports of entry (LPOEs). The demand to cross from one country to the other usually exceeds a port’s capacity to efficiently process that traffic. This is particularly true in highly populated, bi-national regions such as El Paso-Ciudad Juarez.